Saturday, February 20, 2010


Given the organic, constant and inevitable nature of change in the fire service, how could we ever think that what works today will work tomorrow? The reality is, if a strategy or tactic is working now, the odds are high that it will not work in the future. There is just too much change taking place in our world for it to be any other way.


Many fire departments and leaders talk about “best practices” when what should be talked about is “best thinking”, because it’s our thinking that drives our actions, which over time become out practices.


Are you best thinking?

Best Practices or best thinking?

Given the organic, constant and inevitable nature of change in the fire service, how could we ever think that what works today will work tomorrow? The reality is, if a strategy or tactic is working now, the odds are high that it will not work in the future. There is just too much change taking place in our world for it to be any other way.


Many fire departments and leaders talk about “best practices” when what should be talked about is “best thinking”, because it’s our thinking that drives our actions, which over time become out practices.


Are you best thinking?

Sunday, February 14, 2010

Leadership Got Your Department Boogered Up?


Across the world I bet if you sat around the table on the tailboard of an apparatus or at any conference you would hear some folks that are talking about how “Boogered up” their department is. So what do you do when your department is “Boogered up”? The important component is to look in the mirror first and see if you are part of the problem. That’s right; I put the blame on you. Why? Well you are part of the department and most often we have a contribution to everything that occurs in the department at some level. So are you contributing to the “Boogering up” of the department? Well let’s look and see if you are part of the problem or part of the solution.


Let the Department clarify our motive
Let each individual in the department examine themselves thoroughly and know their hearts. With that we mean are we following the mission of the department or are we working to meet your personal mission. Remember there is no “I” in team, so if you are more focused on your own mission than the department’s, then you are making a major contribution to the “Boogering up” of the department. With this we also need to look at this from both sides especially if you are an officer. I question you folks to look and see if you are servicing both customers; the public and the troops. Often you will see individuals who make the officer level forget where they came from. It is important that you serve both sets of customers. So bottom line is if we get in tune with what the mission of the department and the strategic plan of the Fire Chief then everyone will have ample opportunity to most often meet both the mission of the department and their own mission. This is possible because most times these have many similar aspirations if you just really look at them.


Purify our thinking
In getting focused on the mission of the department you will see that the “Boogering” will just blow away. To do this the department needs to have pure thinking for the department and not the individuals in the department. By focusing on the good of the community we will again go back to focus on the mission. This is something that leaders must do every day. As we talk the talk we must also walk the walk. The troops can see past the transparent membranes we try to hide behind as officers. If we focus on being pure of heart we will see the focus from the troops will come in line. Community relations are a big job, too big for a single person to handle. It will require the efforts of every member of your team to make this a successful venture. Of course it starts with you as the leader. As the leader you must sell this concept to the group of people who deal with the community on a daily basis, the emergency responders. During their work delivering emergency services they must execute the plan. I know you are asking what plan. The plan is what you want to accomplish in gaining community support. One of the more common theories that I heard recently at a conference made perfect sense. As an emergency services department you must make yourself so desirable that it would be political suicide for the governing agency not to give you what you want because the community would be upset. For this concept to work each individual of the department must buy into this concept of community support.


To think correctly as an officer you have to have to be honest with yourself and everyone else involved.

Reveal the department’s problems
I have always heard that everything in the department is g-14 classified and if administration told you they would have to kill you. Well where that anomaly came from…I don’t know. I have been in administration for several years now and it seem to me that if you want to know something you need to go to the troops as they seem to have some major inside connection that tells them everything…even some things that really never could be possible or true. As a leader you need to be open and up front with your folks. I have a hard time seeing where anything we do other than personnel issues and business deals is such a big secret. Here are some ideas:

1. Make your budget proposal available for your personnel to see.
2. Have input from others on the budget.
3. Have a web site section or a book for department communications.
4. Strategic plans should be shared and reviewed by others.
5. Conduct critiques of incidents
6. Have personnel situations where there is tension have to address the issue head to head.


These are just a few ideas that can open up the department’s ability to identify issues and make improvements with buy in from all levels.

Replace old thoughts with modern truths
I know everyone has heard or said the following statement, “That is the way we have always done it.” If you are not in one of these categories you have either just got into the fire service about 10 minutes ago of you are in complete denial. These words have been spoken more times than we care to think. The problem is we never seem to move on from what we have always done.

As times change so do the situations that we are confronted with. Responses are much different than they were 20 years ago. Firefighters whom have entered the fire service over the last 7-10 years have strong computer and technology skills. Fires are fueled with different materials. Building construction has drastically changed. However we are still in some cases deploying the same old tactics that were taught 20+ years ago. The two do not match up. The contents of our homes and businesses emit gases more quickly during fires and laden the smoke with more volatility than did the smoke witnessed by experienced fire officers from previous decades. To make matters worse, we are responding to fewer fires which significantly decreases our experience. As a result, we are seeing an increase in the number of firefighter injuries and deaths from flashover and other hostile fire events. It is time to take the no changes mentality off the back-burner and update it to the challenges of today.


Help each individuals identify their own short comings
A skills gap analysis is undertaken to identify the skills that an employee needs, but may not have, to carry out his or her job or to perform certain tasks effectively. The skills gap concept is used in areas such as businesses and educational institutes. The fire service falls under both of these areas. The first step in performing an analysis is to identify all the skills required by an individual to carry out his or her work. It should then be possible to identify the critical and noncritical skills that are needed to carry out a role effectively.

A critical skill is one that is required to complete a task successfully. Noncritical skills enable a task to be completed more quickly or efficiently, or at less cost than would otherwise be the case. There is a relatively simple method for determining whether a skill is critical or noncritical. Quite simply, if an employee lacks a skill but completes a task satisfactorily, the skill is noncritical. Conversely, if a person completes a task but the outcome is unsatisfactory, the missing skill is critical.

By applying skills gap analysis across fire companies it is possible to find out which skill and knowledge shortfalls there are in an organization. It is then possible to target training resources on those necessary skills that require the most attention. This should result in the optimal use of resources in terms of improving the overall performance of the individuals thus impacting the organizational performance.

For individuals, skills gap analysis can be used to produce personal development and training plans. It can also be used to bolster morale by showing how they have progressed over time.

For a department, skills gap analysis can be used to identify which staff members have most knowledge of particular aspects of the profession as well as those with skill gaps. Furthermore, it can aid recruitment by identifying the candidate whose skills best match those needed to function effectively in leadership roles. For example, in an application of skills gap analysis to the role of a firefighter, the essential skills considered were: critical thinking, oral communication, and the ability to work with others. Analysis also allows benchmarking and encourages tutoring and mentoring within teams.

Skills gap analysis can be undertaken using paper-based assessments, evaluations, assessments and supporting interviews. However, if an analysis is to be performed across a large number of employees, it can create a huge management and administrative burden. Many departments therefore use skill management software.

Analysis can be applied on a continuing basis or as a one-off exercise. Specialized software can generate a skills gap analysis report with a few clicks of the mouse. Paper-based reports take somewhat longer, depending on how many questions there are to answer.


Advantages
· A skills gap analysis can provide a critical overview of a company, allowing management to determine if staff has the necessary skills to meet department objectives or achieve a change in strategy.
· It provides an analysis of skill gaps in an organization, department, or individual role.
· Analysis helps departments to prioritize their training plans and resources.
· Analysis can help with recruitment and training, and it gives management a basis for deciding which staff should be retained and which are expendable.

Disadvantages
· Conducting a skills gap analysis can be costly in terms of the required investment in paper-based assessments or software, as well as the time required from staff to participate and for management to evaluate the results.
· It may be simpler and more cost-effective to ask company officers to identify skill gaps in their fire companies, or simply to ask staff in which areas they need additional training.
· The assessment can be subjective and open to distortion if staff do not answer questions correctly or do true assessments.


Dos and Don’ts


Do
· Consider the potential impact of a skills gap analysis on morale. Assessing an employee’s capabilities can create fear and suspicion unless the reason for the analysis is understood and communicated effectively or done without the employee knowing it.
Don’t
· Don’t assume that you need to create a bespoke (in-house) framework to perform a skills gap analysis. Off-the-shelf frameworks can be suitable when adapted to your department’s needs.
· Don’t focus only on training needs. Skills gap analysis can be used to plan recruitment and redundancy programs, support organizational restructures, build effective teams, and manage business change.


Don’t go around saying something is OK when it isn’t

I am sure you have been around people who like to bury their heads in the sand. You know the ones who avoid confrontation and have rose colored glasses. It is important to recognize and identify when situations are not OK.

Now that we know that it is not healthy for any organization, group or individual to go around saying it is OK when it isn’t, how do we fix the problem?


· Admit there is /are issue(s).
· Identify what the issue(s) is /are.
· Search for solutions to correct the issue(s).
· Develop a strategy of solution implementation and evaluation.
· Follow through with your efforts.

Conclusion
The single biggest way to impact an organization is to focus on leadership development. There is almost no limit to the potential of an organization that recruits good people, raises them up as leaders and continually develops them. Don’t let leadership get “Boogered Up” in your organization.

Tuesday, February 2, 2010

The Impact or Influence Someone May Have



I recieved this in an email and it has alot of relivance to the fire service. Please take time to read on.


I sat, with two friends, in the picture window of a quaint restaurant just off the corner of the town-square. The food and the company were both especially good that day. As we talked, my attention was drawn outside, across the street. There, walking into town, was a man who appeared to be carrying all his worldly goods on his back.. He was carrying, a well-worn sign that read, 'I will work for food.' My heart sank. I brought him to the attention of my friends and noticed that others around us had stopped eating to focus on him. Heads moved in a mixture of sadness and disbelief. We continued with our meal, but his image lingered in my mind. We finished our meal and went our separate ways. I had errands to do and quickly set out to accomplish them. I glanced toward the town square, looking somewhat halfheartedly for the strange visitor. I was fearful, knowing that seeing him again would call some response.. I drove through town and saw nothing of him. I made some purchases at a store and got back in my car. Deep within me, the Spirit of God kept speaking to me: 'Don't go back to the office until you've at least driven once more around the square..' Then with some hesitancy, I headed back into town. As I turned the square's third corner, I saw him. He was standing on the steps of the store front church, going through his sack. I stopped and looked; feeling both compelled to speak to him, yet wanting to drive on. The empty parking space on the corner seemed to be a sign from God: an invitation to park. I pulled in, got out and approached the town's newest visitor. 'Looking for the pastor?' I asked. 'Not really,' he replied, 'just resting.' 'Have you eaten today?' 'Oh, I ate something early this morning.'
'Would you like to have lunch with me?' 'Do you have some work I could do for you?' 'No work,' I replied 'I commute here to work from the city, but I would like to take you to lunch.' 'Sure,' he replied with a smile. As he began to gather his things, I asked some surface questions. Where you headed?' ' St. Louis ' 'Where you from?' 'Oh, all over; mostly Florida ..' 'How long you been walking?' 'Fourteen years,' came the reply.. I knew I had met someone unusual. We sat across from each other in the same restaurant I had left earlier. His face was weathered slightly beyond his 38 years. His eyes were dark yet clear, and he spoke with an eloquence and articulation that was startling He removed his jacket to reveal a bright red T-shirt that said, 'Jesus is The Never Ending Story.' Then Daniel's story began to unfold. He had seen rough times early in life. He'd made some wrong choices and reaped the consequences.. Fourteen years earlier, while backpacking across the country, he had stopped on the beach in Daytona.. He tried to hire on with some men who were putting up a large tent and some equipment. A concert, he thought. He was hired, but the tent would not house a concert but revival services, and in those services he saw life more clearly. He gave his life over to God 'Nothing's been the same since,' he said, 'I felt the Lord telling me to keep walking, and so I did, some 14 years now.' 'Ever think of stopping?' I asked. 'Oh, once in a while, when it seems to get the best of me But God has given me this calling. I give out Bibles That's what's in my sack. I work to buy food and Bibles, and I give them out when His Spirit leads.' I sat amazed. My homeless friend was not homeless. He was on a mission and lived this way by choice. The question burned inside for a moment and then I asked: 'What's it like?' 'What?' ; 'To walk into a town carrying all your things on your back and to show your sign?' 'Oh, it was humiliating at first. People would stare and make comments. Once someone tossed a piece of half-eaten bread and made a gesture that certainly didn't make me feel welcome. But then it became humbling to realize that God was using me to touch lives and change people's concepts of other folks like me..'
My concept was changing, too. We finished our dessert and gathered his things. Just outside the door, he paused He turned to me and said, 'Come Ye blessed of my Father and inherit the kingdom I've prepared for you. For when I was hungry you gave me food, when I was thirsty you gave me drink, a stranger and you took me in.' I felt as if we were on holy ground. 'Could you use another Bible?' I asked.. He said he preferred a KJV. It traveled well and was not too heavy. It was also his personal favorite.. 'I've read through it 14 times,' he said. 'I'm not sure we've got one of those, but let's stop by our church and see' I was able to find my new friend a Bible that would do well, and he seemed very grateful. 'Where are you headed from here?' I asked. 'Well, I found this little map on the back of this amusement park coupon.' 'Are you hoping to hire on there for a while?'
'No, I just figure I should go there. I figure someone under that star right there needs a Bible, so that's where I'm going next.' He smiled, and the warmth of his spirit radiated the sincerity of his mission. I drove him back to the town-square where we'd met two hours earlier, and as we drove, it started raining. We parked and unloaded his things. 'Would you sign my autograph book?' he asked.. 'I like to keep messages from folks I meet.' I wrote in his little book that his commitment to his calling had touched my life. I encouraged him to stay strong. And I left him with a verse of scripture from Jeremiah, 'For I know the thoughts that I think toward you, saith the Lord, thoughts of peace, and not evil, to give you an expected end.' 'Thanks, man,' he said. 'I know we just met and we're really just strangers, but I love you.' 'I know,' I said, 'I love you, too.' 'The Lord is good!' 'Yes, He is. How long has it been since someone hugged you?' I asked. A long time,' he replied And so on the busy street corner in the drizzling rain, my new friend and I embraced, and I felt deep inside that I had been changed.. He put his things on his back, smiled his winning smile and said, 'See you in the New Jerusalem.' 'I'll be there!' was my reply. He began his journey again. He headed away with his sign dangling from his bedroll and pack of Bibles. He stopped, turned and said, 'When you see something that makes you think of me, will you pray for me?' 'You bet,' I shouted back, 'God bless.' 'God bless.' And that was the last I saw of him. Late that evening as I left my office, the wind blew strong. The cold front had settled hard upon the town. I bundled up and hurried to my car. As I sat back and reached for the emergency brake, I saw them... a pair of well-worn brown work gloves neatly laid over the length of the handle. I picked them up and thought of my friend and wondered if his hands would stay warm that night without them. Then I remembered his words: 'If you see something that makes you think of me, will you pray for me?' Today his gloves lie on my desk in my office.. They help me to see the world and its people in a new way, and they help me remember those two hours with my unique friend and to pray for his ministry. 'See you in the New Jerusalem,' he said. Yes, Daniel, I know I will...
'I shall pass this way but once. Therefore, any good that I can do or any kindness that I can show, let me do it now, for I shall not pass this way again.'

Friday, December 4, 2009

Fire Training Solutions: Two Dates and a Dash in the Middle

Fire Training Solutions: Two Dates and a Dash in the Middle

Two Dates and a Dash in the Middle


Two dates and a dash in the middle…that equates to your day of birth, your life and your day of death. The middle component is symbolized by a dash (-). So what does that dash mean? Well let’s be honest it divides the dates on the grave stone and it is symbolic of your time alive. I heard this as the opening of a church service recently and it hit me like a ton of bricks of just how this symbolizes our time in the fire service especially the portion you are serving as a fire officer.

As a fire officer I am going to challenge each individual who reads this article to live and work the fire service as if you only had one month to live. Recently I was conversing with a good friend in the fire service, Deputy Chief Jeff Pindelski of Downers Grove, Illinois, and we both said it at the same time it is obvious that firefighters and fire officers have lost the passion for the fire service. This concerns me considerably as I have a good ways to go to retire and I am going to see the effects of what this loss will cause. In the 16 Life Safety Initiatives, the first initiative states that we need to define and advocate the need for a cultural change within the fire service relating to safety, incorporating leadership, management, supervision, accountability and personal responsibility. I believe that this loss of passion is the root of the problem. Bottom line if you don’t really give a Damn then there is no passion and no passion leads to lack of leadership, management, supervision and responsibility as an officer. As we see this the way to make this change is that officers should live and perform each day passionately in an effort to change or make the fire service better. So why does this not happen? It is just too easy to sit back and ride the wave and keep the status quo. Well those folks will never leave a thumb print on the organization that way.

This lake of passion will not let you leave a positive mark on the fire service. We see each year over 100 line of duty deaths. We are presented the causes through FirefighterCloseCalls.com, the Near Miss Reporting System and NIOSH reports. My question is why do we keep doing the same things over and over expecting to get different results? My answer is that firefighters and fire officers don’t have the passion to make change. Let’s face it; they obviously don’t love the fire service. I was sitting in a restaurant having lunch on day when an elderly couple comes in. It is obvious that the gentleman was in much better physical condition and health than his wife. But she was meticulously dressed and made up. As she shuffled along slowly the gentleman stood by her side and helped her. They finally made it to the counter, ordered their meal and he proceeded to help her to the table to sit down. All along she shuffled along slowly. This fine gentleman never got hurried or frustrated with her. As she sat down in a booth he had to gently push her over as she was not able to scoot herself. He went back to the counter got the food and brought it to the table. He sat down fixed her food for her, took her hands and prayed. After finishing the prayer the gentleman began to feed her. In seeing this was passion for his wife and true demonstration of love that he had for her. Ok my fellow officers just how many of you have that passionate level of love for the fire service. I would guess not many as I hear frequently what can the department do for me not what I can do for the department.

It is obvious that Ken Farmer in one of his recent Barnyard Management article series hit it on the head…we have got a lot of Kudzu. “For those of you not in the south Kudzu is a climbing, woody vine that is capable of reaching up to 100 feet in trees but scrambles over almost any lower vegetation. It has large green leaves. The scientists say it will grow up to 60 feet in a season and as much as 30 stems from a single root. It was originally brought from Japan to the US in 1876 to the Philadelphia Centennial Exposition as a forage and ornamental plant. Somehow it escaped from a secure greenhouse in Philly and was spread throughout the south by several northern terrorists while on vacation in the south. (Well, if you believe that story…..)

It was actually promoted by the U.S. Soil Conservation Service 1935 to the 1950’s to reduce soil erosion in the South. It worked to hold the soil in gullies and in areas where land was clear cut. Farmers were even paid $8.00 an acre to grow it and more than 1.2 million acres were planted with funds from the government.

After it became difficult to clear and stop, the U.S. Department of Agriculture declared it a weed in early 1953. To even further soil (or sully) its reputation, in 1998 it was declared by Congress as a Federal Noxious Weed. The good news is that no one in the South heard about that law being passed!

So, with such a rich history and so much a part of southern tradition and lore, why do we still make fun of kudzu? Well, that is very easy to answer. Kudzu is a sneaky pest that will cover everything before you can turn around and stop it! On a farm its one of those things that happens before your eyes and you just don’t see it coming. It is almost impossible to kill. Scientists say it takes 20 years to kill it off! We would try almost anything from pesticides to trying to make the cows eat it (the cows graciously refused!) to burning it off. Of course, none of this was successful. So you always kept a sharp eye on it all the time and tried to cut it back every chance you got.

So do you have any kudzu vines in your department or business? You know the type I am speaking about! They sit over there in their office or maybe they work at another station or work site. You never think about them until you realize they have snuck over and covered everyone else with their negative thoughts and leaves. Then you have to get in there and hack away at the plant to try to stop its spread. The first thing you must do it get to the root, just like with kudzu. If you don’t take out the root, the pain (and the weed) will just start growing back the very next day.” Bottom line is we cannot let the poison in. It will spread like Kudzu.

Because we live in a "Me" first world – “I want it and I want it now” We as officers must make some BIG cultural changes. We must be patient and loving like the gentleman was to his wife. Showing passion about the people and the communities we serve. We have to make that dash between the two numbers truly mean something and leave a positive thumb print on the fire service. Officers should perform each day passionately in an effort to change the fire service for the better. Working tirelessly to make the fire service safer, firefighters better educated and our service delivery the best it can be since we have a monopoly on the business in our communities. Bottom line officers need to be just that officers, not coat tail riders.
I want to leave you with a few final thoughts…Who or what are you working for?
1. Other people’s approval?
2. For more toys?
3. For someone else?

Or are you working for the right reasons. Hey folks as firefighters and especially fire officers you have only one option if you are going to do it with passion…LEAD BODLY FROM THE FRONT. Because, you have two dates and a dash in the middle what are you going to do with the dash? What will folks say your dash means when you are gone?

Tuesday, November 24, 2009

Are You Prepared to PREVENT a Line of Duty Death?


Power is the ability to command or apply force.

Authority is the right to command and expend resources.

A leader is one who can generate effective individual and group action to accomplish agency goals.

The fire service is a dynamic profession that is richly steeped in tradition, noble in deeds and calling. We know the fire service to be constant – yet ever changing in today’s society. We have built this profession upon man and machinery in opposition with an uncontrolled force known as fire. The last fifteen years has shown a shift from traditional fire service missions to encompass a wide scope of service deliveries that is ever expanding. We are challenged daily on the way we do business.
These changes have affected not only the fire service as a whole but also each level
within. The importance of competencies for fire officers in skills, knowledge and training is of the essence in today’s fire service. Fire officer cultural and attitudinal changes are the crucial links that will ultimately determine the future of our business.
Each year the American fire service experiences an average of over 100 line of duty deaths each year. Further we know that the amount of working fires are down approximately 66% of what they were in the mid 1970’s. So what is the score card saying? Why do we continue to know the causes of line of duty deaths and do nothing to change? Summed up it is nothing more than attitudes. We need to change our attitudes. There is no where in the corporate world that you could come in and give an annual report that stated we had a good year, we only lost 100 employees that you would not be escorted out the door before you could get your personal items in a box. Ron Siarnicki of the national Fallen Fire Fighters Foundation (NFFF) made this statement in one of there program. Guess what…HE IS CORRECT! Why do we as leaders in this business continue to allow these issues to occur? Why do we continue to deem it an honor to die in the line of duty? Why are we so resistant to change? We call it tradition! Well as a fire chief and a fire service member I have to say, “GET OVER OLD and BAD TRADITIONS, START A SAFE NEW ONE!” Ok, if I stepped on some toes here, GOOD, they probably needed it. We cannot afford to continue allowing the same mistakes over and over again to occur. At some point we have to start saying it is not acceptable to have injuries and Line of Duty Deaths (LODD). We must change this culture and the time is now and it starts with YOU!
I recently was shuttled to the airport following the New York Chief’s Conference in Lake George, New York. I was able to spend that time talking with a Bulgarian student who was asking many questions about the culture of the fire service. I asked me how many people get hurt or are killed doing this job as he had seen T-Shirts this week about this. I was ashamed to say we kill usually more than 100 firefighters a year. He then asked why. Boy did this hit home! We know why and how firefighters die in the line of duty but what are we doing to prevent them? In 2005 we had eighty seven (87) line of duty deaths. My question is just how many of these could have been prevented? One area that we know we can control the environment and have good chances of not having a line of duty death is training. But in 2005 we had 10 line of duty deaths in training. This equates to 10% of the total line of duty deaths for that year. Secondly responding to and returning from alarms accounted for 26 line of duty deaths or 59%. Deaths in crashes continue to account for a significant portion of the annual fatalities. How many of these could have been prevented? How many were not wearing their seat belts? How many was speed a contributing factor? To answer the last two questions is far too many. This can be corrected with an attitude adjustment.
Let’s look at how we can reduce these numbers. We need to first address our culture and make attitude changes. These changes need to be at all levels. We can begin this change today without problems by changing the thought process as new firefighters enter the academies across the United States. We can further push with the existing firefighters. We have to hit the dinosaurs hard because they take the new recruits freshly in the field and create dinosaur eggs that then develop into dinosaurs themselves. Thus the culture revolves in a vicious cycle. Ok there is the start but what do we do to impact the fire service?
We need to develop and require Comprehensive Health and Wellness Programs. These programs need to include physical conditioning, medical evaluations, and mental conditioning. With more and more firefighters perishing due to heart attacks and strokes (44 in 2005) we need to make sure that we are in the physical condition to do this job. I further think that the statistics are some what skewed. When we see LODDs of fire service personnel 65 years old or older who die after responses who did not engage in suppression activities it is being question as to where or not these individuals would have had a heart attack even if they were not on scene within that 24 hours. How many departments are providing and requiring comprehensive medical evaluations (NFPA 1582) for all of their members? If you are not, you need to look for a way to make this happen. So many times I hear of how certain medical evaluations have found members of the fire service with health issues they never knew existed. These physicals need to be annually. I recently was running a portion of our physical conditioning program which was a job performance physical agility test. I found one of our more experience personnel to be hypertensive (elevated blood pressure). I refused to let him test and sent him for medical evaluation. Guess what…he is alive today and has begun taking on life style changes and has medication to assist in controlling this issue. He had no symptoms of this condition and was at the potential levels for major problems. Simply as your grandmother would say, “an ounce of prevention is worth a pound of cure.”
Further we need to evaluate and support physical conditioning (NFPA 1583). These need to set personal goals as each individual is different, department goals and standards as to show everyone who performs must be able to perform at a set level. Lastly, we must have qualitative and quantitative testing of physical conditioning. Not as punishment but as a teaching tool. How many of your members can tell you exactly how long an SCBA will last when they are working at full capacity. As command officers this is important information as we work on scenes and strive to complete accountability of our personnel. More importantly it will keep our personnel safer.
We know this is one of the most stressful jobs anywhere you could travel. So just how well do we condition our folks mentally. Have you ever heard “suck it up it’s your job?” Sitting and talking with some professionals from an FDNY Engine Company they talked about and exhibited significant signs of Critical Incident Stress. This, I am sure, is compounded several times over from the events that affect the lives of these firefighters, but hey lets face facts here. These brothers are hurting and hurting bad. But have we addressed any of this, how about there families? I bet they are hurting too! So what do we do to help this problem? We must provide good Critical Incident Stress (CIS) education and coping techniques not only to the firefighters but also for their families. I know that I have done multiple programs on the east coast about this same issue, addressing firefighters and families together both the firehouse family and our true families all at the table together. This program is titled “Hearts and Sirens” and it explores CIS as it affects both the emergency services working and the family we leave at home when duty calls. My wife tells here heart felt stories of the situations she has had to live through and what helped. Basically we provide education, coping techniques and skills to deal with CIS for families. Let’s face it tough guys, even the hard core folks, struggle with all we face in this job at some point. As they face repetitive issues it becomes cumulative and eventually the levels will build up to the eruption point. This can be prevented and enhance our quality of life with just a little education and swallowing of pride on our part. Face it we are not super human, as much as we wish we were.
Training is the paramount. We must continue to enhance our training in every aspect. This includes going back to the basics. We often see in NIOSH reports where basic and routine components of our job are not performed or are contributing factors to LODD and injuries. So why can’t we do the basics? We have the mentality of hey I been there done that, I don’t need to do that anymore, I have got that down. Ok are you sure? If so show me! If you got it should not be hard or lengthy. Next we need to focus on realism. What are we truly going to face. I deal with the mentality of that wouldn’t happen to us or that's the big city stuff it’s not going to happen here. Well, last time I checked fire did not discriminate. It does matter who you are or where you are from. Reality check… who would have thought that an aircraft with terrorists on board would crash in rural Pennsylvania. That should prove this point with enough said. We must train hard, train realistically and train often. By doing this we stoke our tool boxes with the right tools for the job.
As we train we as leaders and trainers must make every effort to pull out the stops. We must not accept or condone any type of training environment or attitude that compromises the safety of any firefighter. We must cease pushing the envelope with cowboy tactics that only prove that you can show boat. If this is you I have a message…Your Dangerous and you need to change. We do not need to hurt or kill firefighters to have good quality training. In fact good quality training starts with no injuries and especially no deaths. In research of training line of duty deaths almost every incident could have been prevented.
In closing we must have to courage to say NO and the courage to be safe. It often is not a popular personality folks want to see, but again is it worth dieing for…Most times not! Come on folks, let’s face it, we are not doing everything correct here. We need to change and we need to change NOW!!! Do your self, your firefighters and their families a favor. Help prevent a line of duty death, change the attitudes and culture in your departments and have the courage to be safe! The families at home depend on you to be a leader and an officer. If you are not willing to do as much as possible to help with the change of the culture, do the fire service a favor, RETIRE or QUIT or RESIGN BEING AN OFFICER because you are part of the problem not part of the solution. Help us support the National Fallen Firefighters Foundation and the fire service quest of “EVERYONE GOES HOME”.